Improving the customer experience.

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Technology can provide companies with invaluable insights into customer behavior and give customers greater access to company services.

Reducing internal friction. Many manual processes take too much time and effort, and differences in practices between departments can drastically reduce efficiency. Technology smooths all of this friction to make business move faster and better.

Elevating profitability. Though a digital transformation will cost Buy Cell Phone Number List more initially as the company adapts to new technological services, technology should reduce expenses and increase value over time.

Once that initial “Why?” receives an answer, business leaders can begin to select the digital technologies useful for accomplishing their goals. It is during this step, the designing of the structure of the transformation, that businesses begin to differ from one another. For example, physical retail companies stand to benefit significantly by adopting an ecommerce platform to sell their wares online, but service-oriented businesses have less need for a digital storefront. In contrast, there are some technologies that nearly all businesses benefit from. Cloud computing allows for the easy storage and management of business data, and cybersecurity is essential, considering that an inordinate number of businesses suffer cyber attacks every year.

No two digital transformations are identical, but there is one aspect of digital transformation that is true for every business…