A psychologist's ability to understand and reflect

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Will not completely replace experts who need to delve deeper into psychological issues or overcome psychological crises. Although on the surface, a conversation with a chatbot and a conversation with an expert may appear similar, there are differences between them from a psychological point of view. Communicating with Experts Is Different: Empathy  on a client's experiences, including those that are not spoken of.

Although there is no single concept of empathy in psychology, researchers moible number data agree that empathy is the cognitive and emotional mechanism underlying human consciousness. Transference and countertransference are psychological mechanisms of interpersonal relationships that psychoanalytically oriented specialists can use for therapeutic purposes. The therapist provides meaningful feedback to clients during counseling or therapy based on the client's observations of verbal and nonverbal manifestations and analysis of behavioral patterns.



Beyond purely verbal interactions, experts and clients can communicate using non-verbal signals, objects, symbols and creative activities. Responsibility and confidentiality of experts to clients, which is probably not fully guaranteed by any chatbot saving user data these days. It is also important that client-expert communications be grounded in the social and ethical norms accepted by a particular culture. Clients learn to be open and trust experts in these relationships. But it remains within certain communicative boundaries and often does not allow itself to show itself, such as aggression or flirting.